SHIPPING & RETURNS

Shipping Policy

Orders sent to us undergo the following at White Rhino.

 

  1. We accept your order.

  2. Stock and paperwork are cross-referenced.

  3. Our team at White Rhino use a combination of processes such as Printing, Sewing and Embroidery to make your order.

  4. We Fold your order and place it in our custom polybag to be sent to you.

  5. Your order is sent to your door.

 

Once we have shipped your item you will receive a shipping confirmation to let you know that your order is on its way to you.

 

All orders are custom made to order and therefore can in some cases take up to 7 working days for you to receive your items.

 

All orders will be posted First class through Royal Mail, and should be received the following day after receiving notification of shipment.

Return & Exchange Policy

Please fill out on our contact form that you would like a refund, and our team will be in touch asap to help arrange this for you.

Please ensure the item is not worn & is sent back on a tracked service within 14 days of receiving the order. Forgive us for not being able to offer free return postage at this time. Please note we cannot offer refunds on an exchanged item.

info@thewhiterrhino.com

London, United Kingdom

07752 640444

© 2020 by White Rhino.

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